FAQ

Please refer to our shipping policy on the site.

Please refer to the shipping and returns page on the site. If you have further questions, feel free to contact me on the contact page.

Everyone's skin can have a different reaction to different types of materials. While I strive to make each product special and with a lot of TLC, sometimes things happen. Should your chain tarnish, please send it back and we will send you a replacement free of charge.

Please don't wear your jewelry in water or while doing high impact activities to help avoid this. I do wrap to make sure that the crystal will stay and remain a part of your collection for a life time, but if your crystal does fall out, please send it back. I will gladly re-wrap it for you. I can get as close to the original design as possible or just give your crystal a fresh look.