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Shipping & Returns

Shipping Policy

Processing Time

Preparation for an order can vary. If it is an order that is already in stock the preparation time will be quicker, however, if there is a custom item that is being requested due to an item being out of stock or a special request, process time will require more time.

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Estimated Shipping

4-7 business days

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With handmade unique items, as I said, time will vary. I will do my best to fulfill the shipping estimates.

Return & Exchange Policy

I'm happy to stand by my products and accept returns & exchanges. 

 

Items received damaged

Contact me within 14 days of delivery

Ship items back within 21 days of delivery

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Wear & Tear Policy

It is not recommended to wear any hand made jewelry in water. I do like to make sure that your product lasts and continues to be a special part of your personal collection. Should any necklace tarnish or any crystal come out of the wrap. You can send back your product to receive a new chain or send back your necklace and crystal to have the product re-wrapped. Please note that the re-wrapping of the necklace will not be the exact same as the original, that's the beauty of hand made jewelry, it's one of a kind. I can either get it as close as I can to the original or give your crystal a fresh wrap!

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The following items can't be returned or exchanged for sanitary reasons

*Soaps

*Essential Oil Rollers

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